Joined Jan 26 2015
ALEJANDRO A. GIRON
8 Sienna St. SSS Village
Concepcion Dos, Marikina City
794-1731 CP# 09983970893
Customer Service Representative, Call Center Agent.
Good in written and verbal communication skills
Extremely productive in a high volume, high stress, environment
Proficient in the use of MS Word, Excel, and Power Point
Proven leadership and supervisory skills
Goal oriented and Self starter with a can do attitude
1991 - 2006 Saudi Electric Company, Jubail Industrial City Saudi Arabia
Customer Service Supervisor
Collaborates with Material Control Division Heads of (12) twelve cities in the Eastern province of Saudi Arabia for their material supply.
Attend inbound calls in support of customer emergency material needs.
Conveys in a reassuring manner step by step instructions to resolve material request.
Review and approve request to increase/decrease maximum stock level.
Prepares five years plan and yearly accountability reports.
1981 – 1991 Saudi Electric Company, Dhahran, Saudi Arabia
Senior Material Controller
Review insurance stocks and fast moving items held at warehouses to ensure no over stocking that will bring high inventory value.
Check and resolve all discrepancies between manual and system generated document by checking the daily transaction activity report printed daily.
1974 - 1981 GOODYEAR TIRE & RUBBER CO. PHILS
Pasong Tamo, Makati Head Office
Warehouse and Shipping Clerk
Prepare shipping documents to transfer products from factory to all local outlets.
Stock Control (Posting of all incoming and outgoing transaction documents
Mapua Institute of Technology
4th Year Mechanical Engineering
Completed the 13 days Call Center Agent training which includes two days on-the-job-training
At World Connectivity Support Inc. accredited by TESDA.